Dynamic Discs Testimonials
Before I created Top of Texas Disc Golf and started placing tournament orders through Dynamic Discs, I only owned discs made by Innova and Discmania. But as we began our relationship with DD, the exceptional customer service was the first thing to catch my attention.
Before I realized the amazing quality of the plastic and discs we were receiving for our events, I was impressed by several offerings consistent with Dynamic Discs. The friendly service over the phone and through email, all of the generous tournament sponsorship, fun and informative podcasts, and the NUMEROUS well organized and run tournaments, only to name a few.
I eventually realized ALL of the things that Dynamic Discs was offering in order to win me over as a customer, and Innova, the brand that I had been loyal to, was offering almost none of those things. Well... they have Paul McBeth. Lol.
But, I had to ask myself why I was supporting them instead of Dynamic Discs. And then that was the day I completely changed my bag over to all trilogy molds, heavily Dynamic.
Finally, I love the fact that Team Dynamic Discs is a FAMILY, and you seem to be a company with integrity and a moral compass. I will continue to be a supporter.
by Joshua J. - December 16, 2016
My new Ranger arrived 2 days ago and (after 2 days of usage) I love it! Thank you both so much for being so accommodating with this warranty claim.
The improvements in the new bag are incredible. The larger side putter pocket that easily holds 2 putters, as well as the new pocket in the cover to the main compartment are obviously a huge improvement. I threw with 5 other Ranger owners last night and they were all loving the new design! The stronger new materials/design of the drink holder umbrella/stool holster is also a great improvement, as well as the increased capacity of the upper main storage compartment... AWESOME.
Thank you. Thank you both again. Dynamic Discs Customer Service is 2nd to none and has gained a hugely positive reputation in the Greater Cincinnati Area which, along with the quality of your products, would explain the massive number of Ranger owners I throw with almost every day!
by Tim G. - December 8, 2016
To whom it may concern: I work in retail as a membership manager and I've witnessed everything from poor service to exceptional service. Jackie Morris has been nothing short of spectacular. She's assisted me with anything and everything I've needed on a few occasions now. She truly makes me feel like a valued customer and not just another sale in the books. It amazes me how quickly she gets back to my emails and how sincere she is. This is even more shocking when you realize that everything from everyone goes through her first. As I couldn't find any other email addresses on the website to send this testimonial/compliment to. She has single handedly put Dynamicdiscs.net, #1 on my places to order from for all my disc golf needs, because of her customer service. I'm sure she's not the only one within the company who is so genuine. As it seems that Dynamic Discs has good values and treats their employees well. As well as giving them a good environment to work in. It just so happens to be that Jackie is who I personally dealt with on all occasions. I truly can't say enough good things about her and Dynamic. It should also be noted that Dynamic has free shipping, competitive prices, good return policy and a nice rewards program. I'm definitely a big fan of this company and the service provided, I will continue to check their website first for anything I need in the future. I also hope Jackie's bosses, the owners, and anyone else involved realize what an asset they have with her! Thanks again for being awesome!
by MacKenzie V. - November 25, 2016
Thank you so much. I really appreciate all that you guys do and I often find myself bragging not just about DD discs, but about the great customer service that is provided. This is where DD stands apart, not just from other disc manufacturers, but across many other companies nationwide.
by Matthew G. - November 20, 2016
I just wanted to take a second to thank you (the entire staff) for an awesome service model. I always order discs from you because of how well I have always been taken care of. I really appreciate the fact that when I enter notes on the ordering page, that you pay attention to those notes and fulfill them to the best of your abilities. I feel as confident ordering a disc from your store as I do from picking one out at a local shop. Thanks ya'll, you guys have the best customer service and I am always happy and proud to shop with you.
by John S. - January 26, 2016
Just wanted to give a quick kudos to Jacob Torkelson your Disc Art Director. Jacob has been working with my request for custom stamped discs. Jacob has been pleasant, fast to reply and professional in his communications. Thanks for reminding me once again how awesome DD's customer service is. Jacob makes it a joy to order and reinforces why I will order from DD over the other disc manufacturers in the future. Thanks to Jacob and all the staff at DD.
by Stephen S. - March 4, 2015
Just wanted to let you know that my discs arrived today and they look fantastic! My daughter was thrilled to see her artwork on the Thief and the Union Jack came out perfect on the Felon. Thanks for the ultra fast turnaround too! I just can't say enough good things about the crew at DD! Thanks again!
by Matthew A. - January 14, 2015
I don't normally write these kind of emails, but I feel that when a job is done so well, they should be recognized for it. I have thus far made three orders from the Dynamic Discs website and I must say that each time I was extremely pleased with the service and speed that I received my orders. I live in New York and while all three times my orders were supposed to come in 3-4 days, I received them in 2 days. Unlike many other sites where you're lucky you can pick your weight, let alone the actual color of a disc, this site actually allows you the choice of both with an excellent selection. So in conclusion, I just wanted to see say keep up the great work!
by Joseph S. - June 19, 2014
I just wanted to let you all know that you're awesome. The Ranger bag is, in my opinion, the best bag on the market. But more importantly, your customer service is 5 star.
by Josh G. - February 12, 2014
I wanted to wish all of you a Merry Christmas. Thank you to everyone who has made my disc golf life that much more enjoyable. I wanted you guys to know that your efforts don't go unnoticed or unappreciated. You guys do a great job promoting the sport and getting all of that wonderful plastic in people's hands across the country. I personally feel that, because of you guys, Disc Golf is going to reach heights no one ever thought was possible. All of you are truly part of something special that means a great deal to many of us. With all of that being said, I know that 2014 will be the year of the DD's. Keep up the good work everyone and have a great new year.
by Jason M. - December 25, 2013
I just want to thank you guys for putting everything together for us. Everything you sent was just amazing and I can't wait to represent DD at the tournament this weekend. You guys at DD are the best in customer service, the best in products, and the best in value! Keep up the good work!!!
P.S. There is a chance of snow Saturday here in Minnesota, the least you guys could have done is thrown in some Space heaters for us.
by Nic S. - October 2, 2013
I know you probably hear and/or get these messages a lot, but I wanted to personally message you and tell you thank you. Your store is just amazing. The customer service is unbeatable. The people are friendly, helpful, and knowledgeable about disc golf. I've been playing for almost 5 years now and I haven't ordered a lot from y'all. But I have enjoyed everything I have ordered. Thank you for your time and please continue to make this sport the best there is.
by Patric P. - March 23, 2013
I just wanted to write to thank you for the great customer service. I am really happy with my misprint pack (I really like the boatman, truth, bolt, and trespass I received) and the quickness I received it. I know I'll end up ordering another one in the future!
by Andrew L. - July 13, 2013
You guys ROCK!!! I ordered a custom dyed disc online Sunday. Got it today (Tuesday) and it is amazing!!! It is to be used as a Christmas gift and it is better than I thought it could possibly be! I know it will be a gigantic hit!! Thanks again.
by Mike B. - December 11, 2012
I just want to say that out of any large company I've contacted, you were by far the fastest to reply with very detailed and accurate responses.
by Aaron S. - December 3, 2012
I've had positive experiences with the Disc Golf sites that I've ordered from, but I've got to give a shout out to Dynamic Discs. Their customer service is nothing short of legen............wait for it............dary! They were very prompt in answering every question I had about my order, went well beyond the extra mile to accommodate me, and I look forward to ordering from them again. You should order something as well!
by Disc Golf Course Review Member - July 25, 2012
I appreciate everything DD has done for me. It's clearly evident DD takes pride in providing elite customer service. I have never had an unpleasant experience when ordering with DD! Look forward to continued business. Thanks again!
by Deric N. - May 4, 2012
These guys are awesome. I placed an order Friday at 4ish and thought I had made a mistake on the type of disc I had ordered. They were there still answering the phone and made sure the order was correct by the end of the phone call. It also arrived in a very timely manner and I was impressed. When I registered the wrong email address and emailed them at 6 o'clock pm(and to be honest it wasn't even that pressing of an issue) I got an email literally at 12:24am telling me that they had fixed it and that I should try it to see if it worked for me now and to contact them further if I was still experiencing any problems. I'm telling you from experience in retail that they really go above and beyond for you. Great prices!!!! I will be making this my one stop shop for all things disc golf.
by Jon S. - March 1, 2012
I would just like to thank all at Dynamic Discs. I recently purchased a 2012 Midnight Buzzz GBO Special Edition disc and I am pleased with the speed of your companies shipping, your prices are great and the ease of use on your site or awesome! Thanks again and you have earned my business for years to come.
by Marc W. - January 24, 2012
I want to thank you so very much for your assistance with my recent order! My husband was thrilled with his nutsac ( that sounds so crazy) and his jacket! My brothers were happy as well with their tee's. I appreciate your cooperation in making sure I had these items for Christmas.
Merry Christmas and best wishes for a Happy New Year!"
by Tracy D. - December 29, 2011
I found myself surfing the DD website (yet again) at 2:00am on Christmas Eve and just wanted to say thanks for all you do for the sport of Disc Golf and for the outstanding service you’ve always provided me. I’ve played disc golf going on about 4 years now and it has truly been not only one of the most challenging but also the most welcoming experiences of my life. I’ve always found that something so great and truly unique can only be accomplished with great people and organizations like Dynamic Discs at the heart of it all. I just started playing tourney golf in 2011 and it was incredible to find that even those events not directly sponsored by DD were so “infused” with the DD name.
by Justin M. - December 25, 2011